Refund Policy

Operated by Chez Bars PVT Ltd
Last Updated: February 15 ,2024

At Bodypower.com, we strive to provide high-quality services to our members. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the terms and conditions for requesting a refund for your membership purchase.

 

1. Eligibility for Refund

1.1 Membership fees are generally non-refundable. However, refunds may be considered under the following circumstances:

a) Technical Issues: If you experience technical difficulties that prevent you from accessing our services despite reasonable efforts on your part and our support team is unable to resolve the issue within a reasonable timeframe.

b) Unauthorized Charges: If you believe there has been unauthorized use of your payment method to purchase a membership, please contact us immediately to request a refund.

 

2. Refund Process

2.1 To request a refund, please contact our customer support team at [[email protected]](mailto:[email protected]) within 30 days of your membership purchase.

2.2 In your refund request, please provide details of the issue you encountered and any relevant information to help us process your request efficiently.

2.3 Refunds will be issued to the original payment method used for the membership purchase. Please allow up to 12 for the refund to be processed and reflected in your account.

3. Non-Refundable Items

3.1 Certain items are non-refundable, including:

a) Membership fees paid beyond the initial 30-day period.

b) Any portion of the membership fee that has been used to access our services or content during the membership period.

4. Dispute Resolution

4.1 If you are dissatisfied with our decision regarding your refund request, you may escalate the matter by contacting our customer support team with additional information or evidence to support your case.

5. Changes to Refund Policy

5.1 bodypower.com reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes to the Refund Policy will be effective immediately upon posting on our website.

6. Contact Information

6.1 If you have any questions or concerns about this Refund Policy, please contact us at [[email protected]](mailto:[email protected]).

Thank you for choosing bodypowercom. We value your membership and are committed to providing a positive experience for our members.